A true story from the WordPerect Hotline.
Needless to say, the help desk employee was fired; however,
he/she is currently suing the WordPerfect organization
for "termination without cause." Actual dialog of a former
WordPerfect Customer Support employee:
"Ridge Hall computer assistant, may I help you?"
"Yes, well, I'm having trouble with Word Perfect."
"What sort of trouble?"
"Well, I was just typing along, and suddenly all the words
went away."
"Went away?"
"They disappeared." "Hmm. So what does your screen look
like now?"
"Nothing."
"Nothing?"
"It's blank; it won't accept anything when I type."
"Are you still in Word Perfect, or did you get out?"
"How do I tell?"
"Can you see the C: prompt on the screen?"
"What's a sea-prompt?"
"Never mind. Can you move the cursor around on the screen?"
"There isn't any cursor: I told you, it won't "
"Even if you maybe put your knee on something and lean
way over?"
"Oh, it's not because I don't have the right angle - it's
because it's dark."
"Dark?"
"Yes, the office light is off, and the only light coming
in is from the window."
"Well, turn on the office light then." "I can't." "No?
Why not?"
"Because there's a power outage."
"A power.....A power outage? Aha, okay, we've got it licked
now. Do you still have the boxes and manuals and packing
stuff your computer came in?"
"Well, yes. I keep them in the closet."
"Good. Go get them, and unplug your system and pack it
up just like it was when you got it. Then take it back
to the store you bought it from."
"Really? Is it that bad?"
"Yes, I'm afraid it is."
"Well, all right then, I suppose. What do I tell them?"
"Tell them you're too stupid to own a computer."
